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Atera review
Edgard Chognika
Technician at a security firm with 11-50 employees
An AI-powered IT management platform that force multiplies IT teams’ brainpower &...
There should be enhancements in network monitoring capabilities beyond just physical devices like computers and servers. It would be beneficial to include better tools for monitoring networking infrastructure such as routers. Additionally, while Atera excels in ticket management, I believe there's room for improvement in user authentication...
Atera review
Annie Zuniga
Lead at Lit IT Support
I can troubleshoot problems before my client picks up the phone
There is definitely room for improvement with its automation capabilities. However, if you know how to write the script or create the workflows yourself, then it is excellent. The ticket automation kind of all runs together. With the ticket automation, there are not really very many options to customize it. Because of the way that the...
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