User Reviews of CDW Managed Collaboration Services

Updated May 2025

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CDW Managed Collaboration Services review

reviewer1749741
Director at a marketing services firm with 201-500 employees
They monitor specific systems for us 24/7
I would like urgency at times on some of their issues or tasks. At times, it feels like we have to stay on top of them, when they should really be on top of it for us. My expectation is that they would stay on top of it from an urgency standpoint. They are good at a lot of it, but there are times where I feel that if something isn't a P1,...
CDW Managed Collaboration Services review

reviewer1712904
Network Engineer at a computer software company with 201-500 employees
Makes our job easier because we don't need a VoIP admin
We had a period where everything was great with the UCaaS solution. Then, we moved to a new building, and it was still good. After that, we had a period of two years, and I don't know why, where the phone system would just be down. We had problems with BGP between the data centers connecting, and they couldn't figure out why. Their...

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