Where should we email your report?
FreshChat review
Femi Adeyemi
Senior Team Lead Systems Administrator at a comms service provider with 51-200 employees
Chatbot automation has reduced support calls and now improves staff and customer...
I think FreshChat can be improved by making it more AI-oriented, where it has more robust knowledge of its own rather than just responding to the local FAQ that is imported, in our case.Regarding FreshChat's AI capabilities, I think if it is more local, if it is more direct to implementation, that will be helpful. Regarding FreshChat's AI...
FreshChat review
Moses Karanja
Software Engineer at CMC Consultium Limited
Omnichannel chat has improved client support and now needs better accessibility...
FreshChat offers a number of features, one of which is that it is an AI-powered platform equipped with a chatbot known as Freddy AI. This chatbot facilitates automation, ensuring that customer engagement is available 24/7. Additionally, it has a simple user interface, making it easy for employees to learn and use the platform effectively....
Since 2012, we've had 913,683 professionals use our research.
As seen in