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FreshChat review
Moses Karanja
Software Engineer at CMC Consultium Limited
Omnichannel chat has improved client support and now needs better accessibility...
FreshChat offers a number of features, one of which is that it is an AI-powered platform equipped with a chatbot known as Freddy AI. This chatbot facilitates automation, ensuring that customer engagement is available 24/7. Additionally, it has a simple user interface, making it easy for employees to learn and use the platform effectively....
FreshChat review
Sumesh Gansar
Product Marketing Manager at Samsung
Centralized conversations have improved customer engagement and boosted agent...
The screen sharing feature and the native AI-powered chatbots that can be built with no-code using FreshChat are two great features. With the ability to screen share, we can take control of the customer's screen when we are assisting them. If they are on their mobile device or system and experiencing trouble with our product, we can quickly...
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