User Reviews of Freshsales

Updated June 2026

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Freshsales review

Arjun Bn
Arjun Bn
Business Development Manager at a consultancy with 1-10 employees
Automated sales sequences have transformed outreach and now organize multi-million...
Freshsales is a very comfortable type of CRM with easy customization and user-friendliness, allowing even non-techie individuals to manage their internal pipelines effectively, as it is a highly customizable CRM that suits our business needs, whether for selling products or services. The best features that Freshsales offers begin with the...
Freshsales review

Sonu Thomas
Sonu Thomas
Operations Manager at Cognitive Global
Centralized contact tracking has improved campaigns but email templates need more...
I see things in Freshsales that could be improved. With the current market trend, I cannot specify anything, but I remember that for email campaigns, more templates could be useful since it depends on the plans for template accessibility. I think I'm using the forest plan; I have to check my records, but it has some limited templates. For...

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