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GLPI by Teclib review
IT Manager at a retailer with 1-10 employees
Structured workflows have improved ticket resolution and have prevented hardware...
The two best features GLPI by Teclib offers are the inventory management and the help desk ticketing system. Having equipment history linked to user support tickets has made resolving issues much faster and easier. The inventory feature saves me time because I don't have to ask users for their equipment details as the specs are already in...
GLPI by Teclib review
Manoel Figueiredo
Engenheiro Informático, CEO at MFTech Solutions
Centralized ticket and asset tracking has organized retail IT support and improves...
In my opinion, some of the best features that GLPI by Teclib offers include ticket management, data center management, and even project management.GLPI by Teclib has positively impacted my organization mainly with the stabilization of protocol, process, and organization of tickets, as I never lose a ticket anymore. There is not an activity...
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