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GoToConnect review
Jon Le Roi
Director of IT at a manufacturing company with 501-1,000 employees
Puts everyone in the company onto a common platform, making support very easy and...
There are probably two things that get used the most: * We now eFax pretty much everything. I no longer have fax machines and have to deal with paper. We had a situation where one person, specifically, would come onto a floor for a fax machine. After restocking the fax machine with paper, so that it could finish all the faxes that they got...
GoToConnect review
President at a transportation company with 11-50 employees
Great voice mail and call transfer from home features and has very helpful...
The ring delay could be improved. Our cell phones often continue to ring after we have answered the phone. When we work remotely, it would be helpful to know which agent has responded to a call. That would allow us to avoid duplication when responding to missed calls. All agents should be able to see this feature, that would make our lives...
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