User Reviews of IBM MQ

Updated May 2025

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IBM MQ review

MykolaKuzmenko
MykolaKuzmenko
SWIFT manager at Raiffeisen Bank Aval
Reliable payment processing is achieved with minimal disruption
Currently, we have some disadvantages; it's a bit difficult to use IBM ID to access support from the IBM site. To get nice support from IBM, we need to use IBM ID, and it's a bit complicated to integrate it with IBM support. Support can be better because sometimes we need explanations for some behaviors of the product, and it's not easy to...
IBM MQ review

Ashok Vedantham
Ashok Vedantham
Dev lead at a financial services firm with 1,001-5,000 employees
Provides reliable middleware support with room for cloud compatibility improvements
I would rate the technical support from IBM as seven out of 10.The reason for this rating is due to the turnaround time, which is an important factor. IBM follows a practice of raising a ticket and has specified turnaround times to get back to us. Though usually, if it is high priority or top priority, they turn around faster, even for...

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