User Reviews of Jamf Pro

Updated August 2025

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Jamf Pro review

Pete C
Pete C
Senior Infrastructure Engineer at Blue Cross Blue Shield of Illinois
Customizable with a self-service portal and a good security posture
Policies enabled for self-service should have keywords attached, so that multiple search terms can direct to a single preferred result, without having to clutter the description field. The new remote support tool is still lacking features compared to other industry solutions. There is no built-in functionality for tracking changes over time...
Jamf Pro review

reviewer2649990
Director, Client Services at a tech consulting company with 11-50 employees
Facilitates automation and seamless IT workflows in managing Apple devices
The biggest area for improvement is the price and the structure of Jamf's onboarding process, especially the mandatory JumpStart consultation, which can be costly for small organizations. The solution is also limited to managing only Apple devices, as it cannot manage Windows or Android devices. However, this is a strategic choice rather...

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