User Reviews of LivePerson

Updated October 2026

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LivePerson review

Uras Koç
Uras Koç
Management Consultant at a tech services company with 501-1,000 employees
Along with functionalities like chat and web messaging, the tool also offers a...
During the peak times last year, my company observed some downtime in the solution, which had become common with LivePerson. LivePerson couldn't handle the volume our company was getting. Right now, our company doesn't have any issues with LivePerson, but during peak times, LivePerson can improve themselves and be capable enough to support...
LivePerson review

reviewer2232957
System Administrator at a computer software company with 1,001-5,000 employees
Offers client-oriented features but lacks in documentation
We faced some issues with the embedded window on our page. For example, we wanted to make it bigger, but we faced several restrictions. Unfortunately, I don't remember the exact reasons for that, but we were unable to make it as big as we needed. Additionally, we also faced some problems with links, but most of these issues have been...

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