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Oracle CRM review
Omair Bokhari
Head of IT Operations at Fatima Group
Helps business track their customers, sales leads, and opportunities
An area for improvement is the vendors' inability to understand the customers' requirements and communicate them to Oracle. When we started to implement the tool, and during the very initial phases of the product, when Oracle launched it, our company opted for it. We faced a few challenges related to the product speed associated with some...
Oracle CRM review
Information Security Executive at a comms service provider with 1,001-5,000 employees
Integration works seamlessly but cost and complexity require attention
From an Oracle CRM perspective, the pricing and cost is a challenging, but we do have lengthy and extensive discussions with Oracle to try and meet our needs. So far, it's proving to be beneficial; it's already integrated into our environment, so moving to something else will require a massive investment and change in strategy that we as an...
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