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QoreStor review
Calvin Hilgenstock
System Administrator at a wholesaler/distributor with 10,001+ employees
Cost savings and efficient data management improve operations but support quality...
The importance of support is significant to me. I was working for a service provider, and all of our customers had a Quest or warning. Sometimes the support really underperforms. I always had to get it escalated or ask for someone specifically because those other people would just read knowledge-based articles that I had already done...
QoreStor review
Jeff Manuszak
CTO at a consultancy with 11-50 employees
Cost-efficient, highly scalable, and installable on different types of hardware
They could improve on support a little bit. We have not had to engage their support much, but when we do have issues, it can take longer to get things resolved. We are pretty lenient as we do a lot of IT support ourselves. We are not very hard on support organizations, but when a customer has a support issue, it would be easier if the...
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