User Reviews of Salesforce Sales Cloud

Updated January 2026

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Salesforce Sales Cloud review

Jonny Katz
Jonny Katz
VP of Business Operations at a tech company with 51-200 employees
Uses data-driven insights to improve workflows and highlights a need for simpler...
Salesforce Sales Cloud can be improved in several areas. First, the UI is an area for enhancement. Even though they've launched Lightning, it's clunky at times with page load speeds. It also needs to be made extremely more user-friendly. For new people using Salesforce Sales Cloud, there is a steep learning curve. Additionally, giving...
Salesforce Sales Cloud review

NavinJacob
NavinJacob
Chief Digital Officer at a tech services company with 11-50 employees
Einstein analytics enhances sales oversight while integrated AI tools offer room...
With today's generative AI capabilities like ChatGPT, it should be possible to directly communicate with the software rather than navigating through the entire system manually. A conversational interface can improve the user experience. Additionally, the training material should be less technical to allow business users to manage it more...

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