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Salesforce Sales Cloud review
NavinJacob
CTO at Cipher7
Einstein analytics enhances sales oversight while integrated AI tools offer room...
With today's generative AI capabilities like ChatGPT ( /products/chatgpt-reviews ), it should be possible to directly communicate with the software rather than navigating through the entire system manually. A conversational interface can improve the user experience. Additionally, the training material should be less technical to allow...
Salesforce Sales Cloud review
Richard Mottershead
Enterprise Architect at a non-profit with 501-1,000 employees
Infinitely customizable, good end-to-end sales and customer management processes...
Essentially, it's the CRM solution for managing customers and leads. The features that had the most significant impact on our sales efficiency include flexibility, regular updates, and very good end-to-end sales and customer management processes. AI and machine learning are on the agenda for next year. Initially, it will be very silo-based,...
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