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Sendbird review
Shadrach Godwish Chukwu
SDR and Workflow Automation Specialist at a tech services company with 11-50 employees
Organized real-time customer chats have improved support efficiency and response...
One thing I found unique about Sendbird is how smooth the real-time chat feels. It does not feel delayed or clunky. Conversations flow naturally, as though you are talking to someone in real time. If I could improve one thing, I would add more built-in analytics around conversations, such as clearer insights on response times, common...
Sendbird review
Esha Imran
Software Engineer in Test at a tech services company with 201-500 employees
Reliable real-time chat has supported thorough QA testing and now delivers...
One area that could be improved is the handling and visibility of unread message counts. In some scenarios, keeping unread counts perfectly synchronized across multiple devices, sessions, or after reconnecting can be challenging. More flexibility in configuring unread count behavior, along with clearer documentation and debugging tools for...
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