Where should we email your report?
ServiceNow review
Shafqat Paracha
General Manager at a tech services company with 11-50 employees
Adopting flexible workflows with customized automation delivers measurable benefits
There are things that I would like to see improved in ServiceNow, such as the pricing, as it is a very costly solution compared to other tools. Additionally, its presence in the local market is very limited; in Pakistan, for example, I don't see any vendor or distributor of ServiceNow available. They need to increase their sales spectrum...
ServiceNow review
Anil Rao
Vice President Delivery & Operations at a tech services company with 1,001-5,000 employees
Have reduced L1 dependency and improved incident resolution through AI-powered...
To make ServiceNow better, they should reduce their pricing, especially because there's a lot of competition. Many customers have moved to ManageEngine because they cannot afford the license cost. The price should be reduced by at least 40%. The setup of ServiceNow is sometimes complex when new updates or versions are released. When they...
Since 2012, we've had 881,082 professionals use our research.
As seen in