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ServiceNow DevOps review
Dinesh Khanna
System Administrator at KGISL
A tool that offers useful templates and is very easy to integrate with CI/CD tools
Initially, I faced some difficulties with the product's initial setup phase. After handling the setup phase for other applications, I don't feel the need to take much time to handle the integration or implementation part attached to the solution. The solution is deployed on the public cloud services offered by Azure. The time needed to take...
ServiceNow DevOps review
Ermanuel Policarpio
Head of business transformation and digitalization at Apple
Contains an automated reporting side, great BI module, and ticketing system for...
The roles for the ServiceNow administration side could be improved. I think they could be more specific or add the descriptions for the different roles. For example, if I need access for a REST API, they can indicate on a description that these roles are the ones that are for REST API. The reporting side could also be improved. The...
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