User Reviews of ServiceNow IT Operations Management

Updated September 2025

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ServiceNow IT Operations Management review

reviewer2759271
Manager, Solution/Service Delivery at a tech services company with 51-200 employees
Upgrades run smoothly and integration options exist but licensing costs and...
ServiceNow IT Operations Management has not been very popular in these regions for multiple reasons. One is that for SMB customers, ServiceNow IT Operations Management is not very affordable. It is affordable for organizations with a minimum of 5,000 users plus. It is the only scenario where it makes sense for somebody to invest, whereas...
ServiceNow IT Operations Management review

PriyankaBachu
PriyankaBachu
Senior Consultant at a consultancy with 10,001+ employees
Provides templates which reduces duplications in rule configuration

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