User Reviews of ServiceNow Strategic Portfolio Management

The adoption of the Common Service Data Model in an organization to leverage best practices is where the challenge lies. It's not that the product lacks features, but rather organizations often adopt it at a maturity level beyond their capacity. The vendor should provide organizational change best practices to support the deployment of the...

SPM is definitely strong for project management, but its finance capabilities are not as robust. While there is a separate Financial Management product, it would be beneficial to have more out-of-the-box support for finance integrations within SPM. I’m not suggesting replacing systems like SAP for finance, but there should be better support...