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Siebel CRM review
ShirazShah
CRM Specialist at a financial services firm with 10,001+ employees
Integration capabilities facilitate efficient data management and enhance customer...
The analytics capabilities in Siebel CRM have presented numerous challenges. Due to these challenges, we had to integrate Microsoft Power BI. The CRM analytics was not sufficient for our needs, given that we have four million customers and a thousand products. We are currently focusing on the upgrade and discussing with Oracle. If there...
Siebel CRM review
Liudmyla Dubravska
Oracle Siebel CRM Developer at a consultancy with 201-500 employees
Customization enhances efficiency but user interface needs improvement
Siebel CRM is a flexible system that can be customized for specific business needs. There are many models which you first select and then modify. Many features can be added as needed. It is a huge CRM system used by large corporations worldwide. You can change localization, languages, and access everything from any location. You can create...
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