User Reviews of Splunk ITSI (IT Service Intelligence)

Updated January 2026

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Splunk ITSI (IT Service Intelligence) review

Ahmed Naguib
Ahmed Naguib
Director at a computer retailer with 11-50 employees
Identifying complex diagnostics and alert management improvements needed
The best features of Splunk ITSI (IT Service Intelligence) are the APM, the Application Performance Monitoring, and the diagnostic capabilities. It is state-of-the-art. The intelligent alerting in Splunk ITSI (IT Service Intelligence) is very good. The predictive analysis can give you proactive information about potential bottlenecks that...
Splunk ITSI (IT Service Intelligence) review

DhirendraSingh2
DhirendraSingh2
Senior Consultant at a consultancy with 10,001+ employees
Service health has been monitored and visual insights support proactive telecom...
The installation process is the first aspect I dislike about Splunk ITSI (IT Service Intelligence). If you do not configure it correctly, you will encounter issues in the search head. Because we use a distributed environment where each component has its own specific roles, installation is critical and requires careful attention. Splunk ITSI...

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