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Sterling Commerce Connect:Direct review
Assistant Vice President at a financial services firm with 10,001+ employees
Has delivered robust secure file transfer with exceptional encryption features
Based on experience, the one area IBM can improve for Sterling Commerce Connect:Direct is the support mechanism. While support is available 24/7 whenever required, the solution time during American hours can take longer. In general, during American hours, the resource availability is not up to the standard. However, availability of support...
Sterling Commerce Connect:Direct review
Senior Professional engineer at a consultancy with 10,001+ employees
File transfers become seamless and secure across diverse operating systems
I do not find anything that needs improvement in Sterling Commerce Connect:Direct as a product. I have been supporting this solution, and it serves billions of customers well. Capgemini, in collaboration with IBM, conducts comprehensive testing and R&D. However, a complex setup for clusters could be enhanced, though IBM provides support...
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