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Swimlane review
Senior Manager, Cyber Security at a tech vendor with 1,001-5,000 employees
Has reduced alert triage time but requires skilled developers for maintenance
One of the disadvantages of Swimlane is that to manage the platform, we need hardcore developers. We have recently seen new products such as Tines and Blink Ops coming into the market, where a person with a good knowledge of APIs and JSON format can manage the platform and create playbooks. Even a security analyst can create some playbooks...
Swimlane review
Cybersecurity Consultant at a media company with 1,001-5,000 employees
Encountered frequent glitches and poor support but has potential for basic use
I have used many different SOAR platforms, and I think Swimlane needs to upgrade and improve itself significantly. Swimlane's search bar is not working effectively, and there is no option to differentiate between two cases at the same time. When cases become incidents, they should be marked with a different color to visualize escalations...
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