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TalkDesk review
Kages Michael
Human Resources Manager at Uber
Live call insights have boosted agent productivity and improved customer...
The best features that TalkDesk offers include live tracking of agent productivity, reporting of agent evaluations, and text analyzing calls agents have taken. Out of the features such as live tracking, agent evaluation reporting, and text analysis of calls, all the features that I mentioned are great, as well as the enabled AI agents to...
TalkDesk review
Miriam Wanjiku
Software Engineer at AT&T
AI automation has reduced handling time and has improved support quality across...
Some of the best features that TalkDesk offers are ease of use and customization, valuable training resources, responsive support, and also AI and automation capabilities, Agent Assist, and speech analytics and sentiment analysis.All the features that I have mentioned make the biggest difference for our team, providing an intuitive...
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