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TalkDesk review
Miruna Mohan
Developer at Ashley Furniture
Easy to use and has an easy initial setup phase
From my company, the feedback for TalkDesk stems from the fact that the tool is very slow when compared to Genesys with Cisco and other tools. Recently, I have been creating outbound campaigns. For creating outbound campaigns, there is a need to add something in the agent as a recording of a document. If we have a proper document, that...
TalkDesk review
Regional Telephony Manager at a comms service provider with 51-200 employees
Product enhancements improve user experience and streamline operations
For startups, TalkDesk is a good solution because it offers basic functionality without too many customizable options, such as the dialer. It has a basic dialer and agentless dialer, but customization options are limited. There aren't many options for different schedules, list management, and complex features compared to other products....
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