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Trend Micro ScanMail review
Jaffar Ali
Director Technical Services at a tech services company with 1-10 employees
Ensures continuous protection with real-time scanning of emails and mailboxes
ScanMail needs improvement in its reporting, as it is currently weak in some areas. Additionally, the response time of their technical support is slow and needs enhancement. Overall, Trend Micro's technical support has deteriorated, and pricing is another area that requires attention. The list pricing is high, and we lose deals against...
Trend Micro ScanMail review
Sabbir Rubayat
Sr. Manager (Technology) at a tech services company with 11-50 employees
Has struggled with poor documentation and limited tuning options but supports...
The major limitation of this product is that their documentation is very poor; their documentation is extremely poor. Their support is very poor for this product, and the solution is average. To be honest, it's not that effective. Their Threat Scan Engine has features that don't work properly; they have features that really don't work...
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