User Reviews of Ubiquiti UniFi

Updated January 2026

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Ubiquiti UniFi review

VolodymyrKhorenzhyi
VolodymyrKhorenzhyi
Network Engineer
Wireless network has reduced costs for enterprise sites but now needs better...
The major issue I see is connected with troubleshooting, which is my main concern. Troubleshooting capabilities are limited, and some advanced features are missing. For example, enterprise Wi-Fi solutions include features that help administrators handle many sleeping devices that are connected but doing nothing while still utilizing...
Ubiquiti UniFi review

Nadeem Nasir
Nadeem Nasir
IT Manager at a manufacturing company with 51-200 employees
Has provided reliable long-term video storage without ongoing fees
You pay more upfront for Ubiquiti UniFi, but you don't receive substantial support, which is problematic. They previously provided setup support but discontinued this service, though you save money overall by not paying monthly fees. I would rate Ubiquiti UniFi's support zero because they've always had inadequate support. Trying to get...

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