User Reviews of Verint Open Platform

I thought Verint Open Platform was really great overall. I think there were just a few small things here and there that I would maybe change. I thought it would be really helpful if I could pull up a list of agents specifically, not just based on their teams. If I could just type their names and hit tab and then they would come into some...

The best features that Verint Open Platform offers include a very good interface of Variant and the ease of real-time adherence patching, which was much easier to do on Variant compared to other tools I have used. The interface of Variant stands out to me because of its eye-catching look, making it appealing for my colleagues. Unlike other...