User Reviews of Zoho CRM

Updated September 2025

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Zoho CRM review

NaveenKumar S
NaveenKumar S
Software Engineer at Maximus
Zoho CRM improves lead conversion with AI assistance but could have better...
Zoho Zia has helped our lead conversion process by serving as a private AI of Zoho CRM that assists in boosting lead conversation by analyzing customer data, predicting outcomes, and automating workflow follow-ups. Regarding how Zia helps with lead conversion, there's lead scoring and conversion predictions, sentiment analysis, and workflow...
Zoho CRM review

Azmat Ullah
Azmat Ullah
Sr Zoho Developer and Consultant at Xpert Prime
Advanced automations streamline business processes and increase client satisfaction
While working with Zoho CRM for more than five years, I have noticed they are improving the visuals and interface of the platform but not enhancing the functionalities. When writing code that exceeds 500 or 700 lines, if you forget to save it and haven't run it once, the entire function can be lost. The platform does not save code versions...

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