User Reviews of Zuora

Updated July 2026

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Zuora review

reviewer2860848
Risk Advisory Senior Manager at a marketing services firm with 1,001-5,000 employees
Automation has streamlined complex billing and revenue while close times drop...
The best features Zuora offers include the automation, which is probably the best they have with the extensiveness of automation and the post-sale tasks that they are able to automate for people so that the close times take a lot less time. The automation helps my clients by ensuring that the billing, payment collection, and revenue...
Zuora review

reviewer2816865
Zuora Developer at a tech services company with 10,001+ employees
Streamlines subscription billing and workflows but has needed clearer docs and...
I do not focus on Zuora revenue recognition features. Zuora's documentation from the knowledge center is somewhat complicated and should be simplified for beginner-level users who are ready to learn. Sandbox features and workflow settings need enhancement. Zuora's integration can be tricky. With hands-on experience, understanding where...

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