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Amazon Bedrock review
Wojciech Doganowski
Wojciech Doganowski
Solutions Architect & PMO at a media company with 501-1,000 employees
Has greatly improved efficiency in analyzing customer support calls
Amazon Bedrock is an artificial intelligence engine that allows me to upload analyses of the quality of customer support calls. It provides summaries and evaluations of the agents, thereby offloading a lot of work. Furthermore, it has improved operational costs and efficiency significantly, saving money and enhancing the quality of operations.

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