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Amazon Connect review
Ashish Lata
Ashish Lata
Professional Freelancer at Open for all
Offers customized agent /supervisor dashboard, sentiment analysis and design...
Amazon Connect has proven itself in multiple areas. First, let's consider banking contact center solutions. By using Amazon Connect, banks can significantly reduce the need for human agents. This can lead to cost optimization of 50% to 60% compared to their existing on-premise contact centers. That's one major feature and benefit. Now,...

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