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BDRShield review
Consultant at a tech services company with 51-200 employees
The usability is valuable. The support side of it is sometimes a bit hit or miss.
While it's hard to say, the support side of it is sometimes a bit hit or miss; the tech support. Generally, I would say about 70% of the time, they're pretty good. They're pretty accurate on what we want, and the odd times, I think it’s lost in translation. We've had a few bugs with the software and, for some reason, we've always had to get...
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