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BeyondTrust Remote Support review
MARK BRANDON
Sr VP fo Business Operations at a tech services company with 201-500 employees
Great for delivering end-user support, good at recording sessions, and very stable
We deliver remote support for end-user clients. This tool is deployed in our end-user support division where we take care of the needs of computer users and we connect to their computers and we help them resolve their issues. We absolutely need a remote support tool. I don't have any metrics that say this improves our bottom line versus...
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