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BMC Helix Enterprise Service Management review
reviewer2797722
IT Systems & Support Engineer at a comms service provider with 501-1,000 employees
Proactive monitoring has reduced downtime and now predicts issues before they...
The best features of BMC Helix Enterprise Service Management depend on what your environment needs, as different companies might only require the dashboard or just Discovery without BHOM, ITSM, or workflow. Personally, the most valuable features for my environment include BHOM, service monitoring, and the dashboard. The Discovery tool is...

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