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BMC Helix ITSM review
Yousef Bayari
Yousef Bayari
ITSM Consultant at Smart IT Service
Multiple scalability options, helpful support, and customizable
BMC Helix ITSM can be configured on load balance services, and there are different ways it can scale. We can build the DR servers to run side by side, there are multiple options to maintain scalability. We have approximately 1,000 users using this solution. The users that use the solution consist of the change management team, all the...

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