free case study: Phanikumar Madiraju's unbiased review of BMC Remedy
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BMC Remedy review
Phanikumar Madiraju
Senior consultant specialist-ITID at a financial services firm with 5,001-10,000 employees
Offers ease in maintenance and operations but needs to improve the integration...
BMC Remedy is only limited to some of the functions, like ticketing, and very few other functional cases. In ServiceNow, integrations are more easy, and APIs are available for each integration. ServiceNow has multiple functions, like alerting, inventory management, configuration management, and service management. There are many other...
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