free case study: Dan Dernoll's unbiased review of Control-M
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Dan Dernoll
IT Tech Infurstructure Engineer at CommonSpirit Health
Workflow management has become highly reliable and has saved significant...
One area that has room for improvement is support. Early on, support was fabulous, with efficient issue resolution processes. However, since approximately 2015, support has been lackluster, relying too much on email. I would suggest a return to hands-on support engagement. Aside from the support aspect, I cannot think of anything else that...
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