free case study: Simon Kwan's unbiased review of Dell PowerEdge R-Series
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Dell PowerEdge R-Series review
Simon Kwan
Systems Manager, Information Technology at a manufacturing company with 1,001-5,000 employees
Virtualization has delivered near-continuous uptime and has simplified firmware...
I would evaluate customer service and technical support from Dell as a challenging subject. Many of the customer service representatives are located in India, and this creates a struggle with time zone coverage for US customers. Dell does not have much US-based support, which is unfortunate. I would like to see much more of Dell's support...
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