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Five9 review
Thomas Johnson.
Thomas Johnson.
Manager Telephony at a consultancy with 10,001+ employees
Reduces IT resource requirements and gives the business the power to make changes...
We implemented Five9 because we were trying to move from an existing on-premise contact center to a cloud-based one so that we didn't have to worry about maintaining the servers, OS upgrades, and patches. We needed a platform that was easier to use and maintain and had less lead time for implementing new features. Five9 reduces IT resource...

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