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Five9 review
William Ye
William Ye
Director of Operations at TruConnect Mobile LLC
Helps us reduce costs, cut our after-call times, and improve our hold times
The Salesforce Plus Adapter that they developed is a very light version of the original Five9 adapter. I would like to see more of the functions from the original Five9 adapter included in the Salesforce Plus adapter, as they do not automatically update when Five9 releases new features. I would also like to see more functionalities related...

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