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JoseQuintero1
Senior Services Manager at a tech services company with self employed
CRM solution that makes it easy to track the full sales journey across different...
The reporting for this solution across all their products could be improved. Currently, we have clients who export their data from Freshservices to third party solutions such Power BI to create more comprehensive reports. From a finance perspective, the solution could be improved by allowing greater customization related to margins and KPIs.
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