free case study: Daniel Calatrava's unbiased review of Genesys Cloud CX
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Genesys Cloud CX review
Daniel Calatrava
Genesys Cloud Consultant / Software Engineer at a tech services company with 11-50 employees
A stable solution with automatic server backup, that is scalable, with low...
I give the solution nine out of ten. Our clients have around 300 users in their contact center. We require a team of three to four people for maintenance. One person for a specific infrastructure or to deploy the infrastructure to Edge, maybe the connection with the phone company. Another person is for the specific task of setting up...
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