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IBM Blueworks Live review
Oussema Wazzeni
Manager Financial Sector | Operational Excellence, RPA & AI at Ernst & Young
Useful reporting, simple deployment, and beneficial templates
In the solution Signavio, they have a customer journey mapping feature that should be added to IBM Blueworks Live. It's valuable to map or document the customer journey to identify the pains and opportunities in this process. Indeed, the Signavio solution allows us to design the customer journey (actions made by the customer in the process)...
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