free case study: an unbiased review of Microsoft Dynamics CRM
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Microsoft Dynamics CRM review
Solutions Architect at a financial services firm with 5,001-10,000 employees
Provides a variety of automated workflows, but there could be better customization...
We have a variety of automated workflows in Dynamics CRM, which work well when set up properly. One significant benefit is cost savings. It is more economical than other options like Salesforce. It allows for constant reviews of existing manual systems, enabling automation and improving efficiency over time. It facilitates budget management...
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