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Microsoft Dynamics CRM review
Govind Narasimhan
Govind Narasimhan
Senior Enterprise Architect at a tech consulting company with 10,001+ employees
Useful for customer engagement, contact management, opportunity management, and...
The tool should be micro-services-based. If it's not already implemented, the architecture could be enhanced by transitioning to a microservices-based model. This would allow each module to be managed independently, reducing downtime and enabling teams to work autonomously on specific services. Additionally, incorporating AI capabilities...

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