free case study: Mir Baidar Ali's unbiased review of NinjaOne

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NinjaOne review

Mir Baidar Ali
Mir Baidar Ali
Information Technology Help Desk Analyst at EU Tech Chamber (EUTECH)
Goog support, SLA system allows to check the performance and good documentation
NinjaOne didn't have a lot of issues, but a few things. Like, I used and I experienced that there was a lot of delay with NinjaOne's ticketing system. For example, when a user creates a ticket and raises an issue, it would take 30 to 40 minutes to appear on the IT side. So the time delay issue is the main point. The first one is the delay...

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