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OpenText Content Management review
Team lead at a manufacturing company with 10,001+ employees
Saves time and increases the productivity of an organization, but the tier-one...
I'm not so happy with the support team. We always get tier-one support. It's just a waste of time. Tier-one support provides no advice other than collecting the issue details, screenshots, or gathering logs. Then, they start reviewing the issue. It can take a week before someone can actually start digging into my issue details. That's been...
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