free case study: EdwardScott's unbiased review of ServiceNow CMDB
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ServiceNow CMDB review
EdwardScott
Configuration Manager at a educational organization with 10,001+ employees
Enables us to track changes made to any incident or escalation point associated...
In general, the pain points are related to ServiceNow. There is a lack of development. ServiceNow is not a true configuration management tool. So, a lot of development is needed to get it to be the kind of tool that you would like it to be. It serves as a platform, and you only get out of it what you invest in terms of development. So, CMDB...
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