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ServiceNow CMDB review
EdwardScott
EdwardScott
Configuration Manager at Adtalem Global Education
Enables us to track changes made to any incident or escalation point associated...
In general, the pain points are related to ServiceNow. There is a lack of development. ServiceNow is not a true configuration management tool. So, a lot of development is needed to get it to be the kind of tool that you would like it to be. It serves as a platform, and you only get out of it what you invest in terms of development. So, CMDB...

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