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ServiceNow CMDB review
Roshan Bhondekar
Roshan Bhondekar
IT Service Delivery Leader | Senior Consultant at Cognizant
Good support, stable, and scalable
The reporting function could be more advanced and has room for improvement. The reporting should have additional visuals, graphs, and bar charts. The reporting dashboard needs to be more user-friendly and support online reporting. Features insights and artificial intelligence are indigenous. However, ServiceNow does not have an AI model, so...

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