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ServiceNow Customer Service Management review
Rahul Raman
Rahul Raman
Change Manager at a tech vendor with 10,001+ employees
Workflow automation and integration capabilities drive efficiency
The integration capabilities of ServiceNow are wonderful. I can integrate it with different tools and various platforms to get the job done. This is one of the most powerful features. The workflows provided by the platform are amazing. They save me a lot of time, and the automatic notification process eliminates the need for me to seek...

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