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SolarWinds Server and Application Monitor review
IanReilly
IanReilly
Manager at a university with 5,001-10,000 employees
Efficient and comprehensive monitoring with certain performance challenges
In terms of technical support, I've noticed a decline in recent years. They have expanded their support teams globally, but the quality of the initial response has suffered. It takes longer to reach someone who can provide in-depth assistance, especially for experienced users dealing with complex issues. It's something they need to address,...

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