free case study: Simadri Gujuri's unbiased review of Sophos XG
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Sophos XG review
Simadri Gujuri
Customer Support Executive at simadrig
User experience benefits from intuitive features and good support
An area that could be improved is technical support's ticket registration process. Sometimes when I contact technical support, they do not register the tickets properly. They ask about registered mail ID and registration number when I am already under pressure. For instance, when the internet is not working or when I cannot apply certain...
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